Frequently Asked Questions
Frequently Asked Questions
Got a question for the crew? We've got answers.
🚚 Shipping & Delivery
How long will it take to get my gear?
Since every item is custom-made, Production takes 3-5 business days, and Shipping takes 7-14 business days. Total arrival is usually 2-3 weeks.
Do you ship internationally?
Yes! We ship to most countries. International delivery typically takes 10-20 business days after production is complete.
🎨 Customization
What if my photo quality is too low?
If your photo doesn't meet our printing standards, our design team will reach out to you via email before production to request a higher-resolution version.
Can I change my order after placing it?
You have a 2-hour window to contact us for changes. After that, our workshop begins the custom design process, and changes may not be possible.
🛠️ Quality & Returns
What is your return policy?
Because our products are personalized, we don't accept returns for change of mind. However, if your item is damaged or defective, we'll send a free replacement!
Is the metal sign outdoor-safe?
Yes! Our metal signs are crafted from high-quality steel and coated to resist rust and fading, making them perfect for your garage, workshop, or outdoor fence.